Computer Repair in West Covina.
I arrived at the client’s apartment complex in the city of West Covina, CA. It was hard to find the exact location. It was raining so I was in a hurry to get inside the house. I called the client and they guided me in the right direction.
The problem they were having was with a virus infested computer. They explained that their computer was a few years old, but it was older and slower than I expected. That is a nightmare considering that virus and spyware removal are resource intensive. Scanning requires a lot from the CPU, the RAM and the Hard Disk Drive.
A pre-boot scan found 16 different viruses, mostly trojans. When the computer came on, I scanned it again with a few anti-spyware programs. I found and removed a few more bugs. Two hours had already passed. To finish up, I scanned the registry, startup folder and system32 folder manually. Nothing there.
The computer ran a lot smoother but I still had to recommend that the client look into upgrading to a newer machine in the future. They agreed but said they weren’t in the position to buy a new computer.
They were happy with the service and got the Monthly Maintenance Plan.
