Do you hate automated phone systems? Do you dread waiting to speak with a real person? Do you find yourself constantly repeating yourself when you’re talking to an automated machine?

A New service from Fonolo may make speaking with a live person a lot simpler.

When you go to fonolo.com, you will see a search bar where you will enter the name of the company you wish to contact. Then you choose from their list of departments and reasons for calling. Next you enter the phone number you want to use to connect.

Fonolo will call the company, press the right buttons at the right times, then call you back.

They also allow you to record the conversation. You might as well, they’re recording it for their use as well anyway. This might help when you have to reference previous calls made to the same company.

When I tried it, I was skeptical about how well it would work. Surprisingly, Fonolo rang my phone and a representative was on the line waiting to help me! I was amazed.

Technology helping to solve technology woes. Now we’re getting it.