As one of the many victims of the current slow economy, our customer had to lower their overhead cost by not renewing their lease on a commercial office space and moving everything to their home.  They’ve just bought a new NAS system for storing files on their network and called for an E-Geniuses Technician to implement it into their new network.  When I arrived at their home office, I was impressed to see how they laid out their one big bonus room to accomodate 7 workstations.  The thing that wasn’t so impressive was their network setup.  Before I could install the NAS system into their network, I had to rewire the connections and increase the security level of their 4 port wireless router.

The customer was very greatful that I was looking out for their best interest by not just setting up the NAS system but helping them redo their network and increasing their security.