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Personifying User-Friendliness. We know computers. We understand people.
We value long-term relationships. These are the keys to our success.

7 Reasons Why We Are A Computer User's Best Friend:

1. 100% commited to solving problems
2. Understanding
3. Technology-lover
4. Can adapt well in different situations and environments
5. Experienced in troubleshooting and repairing computer systems
6. Enjoys helping people
7. Takes pride in being an E-Geniuses Technician
8. Honest
9. Well versed in the language of technology and constantly learning
10. Respectful and respectable

Our Technicians

You will not find any geeks or nerds here, only Genius computer consultants. We hire the most tech-savvy and intelligent individuals who are as good with people as they are with the mouse and keyboard. Our technicians always look, speak and act professionally. That is because they are professionals. We want to make sure that you are 100% satisfied with the technicians with whom you are working with. Trust and integrity are of utmost importance to us. Our E-Geniuses are ready to help you with all of your computer and technology needs.

4 Levels of Technical Service Mastery Level

Level 1 - Monthly Maintenance Technicians
They are the computer technicians in charge of maintaining your computer. They perform the updates, error log checking, virus and spyware scans. They make note of issues that may cause future problems to be repaired by an upper-level technician.

Level 2 - Remote Technicians
When you have a service technician who is diagnosing and fixing problems remotely via the Internet, you are dealing with a Level 2 Remote Technician. Their job is to assist you with problems that can be resolved remotely. This eliminates the need for a technician to go on-site.

Level 3 - On-Site Technician/Personal Technician
Certain hardware and network connectivity issues can only be resolved by an On-Site Technician. Level 3 Technicians need to be especially efficient at fixing problems as well as effective when dealing with people. These technicians are highly respected for their knowledge of computers as well as their ability to work with clients.

Level 4 - Specialists
When it comes to fixing complicated network issues, setting up business servers, exchange servers or anything involving a multi-user system where stability, security and uptime are of utmost importance, a Level 4 Specialist has the qualifications to get the job done.

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