@Home Service
Pros
- Necessary for Home Network Setup
- Saves the time of having to unplug and replug wires
- Eliminates drive time
- Saves hassle of having to bring the computer into a shop
- Can ask about recommended system upgrades based on your layout
- Ability to watch and learn as our technician works on your system
Cons
- Higher cost than other service methods
- Someone has to be home while the service is being performed
- Technician has fewer tools at their disposal
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In-Shop Service
Pros
- Cost effective
- You don't have be there while the computer is being serviced
- Technician has lots of tools available
- Easy for technician to perform hardware upgrades for you
- Internal computer cleaning service is available
- Comfortable waiting area with WiFi and magazines
Cons
- You have to bring your computer in to our shop
- Drive time for drop off and pickup
- For desktop computers, you will need to reconnect everything when you get home
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Remote Service
Pros
- Cost effective
- Saves you the time and hassle of having to unplug and replug wires
- Completely eliminates drive time
- Saves you the hassle of having to bring the computer into a shop
- Able to watch and learn while our technician works on your computer
Cons
- Can't fix network issues since computer has to be connected online
- Technician has fewer tools at their disposal
- Can only fix software issues, not hardware issues
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