Monthly Maintenance
Help Desk Support Plan
When you need technical support immediately you can count on E-Geniuses.
Our Help Desk Support plan gives you up to an hour of remote support per month along with the peace of mind that immediate techinical support is available to you.
How Does It Work?
Once your account is setup, you'll have access to the E-Geniuses Help Desk. Whenever you have a problem or question, simply give us a call or submit a trouble ticket. An E-Geniuses Technician will receive your issue and will start working on an effective solution, while you keep track of all the progress through your account by email. In addition to priority service over non-maintenance plan clients, you'll also have access to the exclusive E-Geniuses Knowledgebase.
Who needs an IT department when E-Geniuses is just a phone call away?
Help Desk Support Plan Benefits
- 1 Hour of Included Remote Support per Month per Computer
- Preventive Maintenance
- Services are Performed Remotely
- Virus and Spyware Scans at Client's Request
- Event Log is Checked for Potential Problems at Client's Request
- Error Messages are Analyzed and Prevented at Client's Request
- System Recommendations based on Client Needs
- Low Monthly Cost
- 30% Discount on Most Additional Services
- Priority Service
- Identity Theft Protection at Client's Request
- Virus Removal at Client's Request
- Spyware Removal at Client's Request
- Discounts on Onsite Repairs
Please see Comparison Chart for more details >>
© 2009 E-Geniuses. Computer Geniuses. All rights reserved. Privacy Policy | Site Map | Contact E-Geniuses |
