| 1 hour of phone or remote support per month | 15 minutes of phone or remote support per month | Phone and remote support are billed at $100 per hour |
| Monthly virus, spyware and malware scans by a technician | Monthly virus, spyware and malware scans by a technician | You are responsible for updating and scanning for malware |
| Free in-shop virus removal | Free in-shop virus removal | Virus removal is $149-$299 |
| Security software is maintained and updated monthly | Security software is maintained and updated monthly | You need to keep your system and software up-to-date |
| One on-site visit per month* | 20% discounted rate | $135 hourly rate, or full-price on service rate |
| Emergency same day service without additional charges | Priority service | Maintenance clients have priority over you |
| $55/month | $25/month | No Cost |
| Peace of Mind | Peace of Mind | Nope |
| Personal Technician | Monthly Maintenance | One-Time Repair Services |