Emergency Same Day Service

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E-Geniuses 100% Problem-Solved Guarantee

Which Service is Right for You?

  Personal
Technician Plan
Help Desk
Support Plan
Monthly
Maintenance Plan
No
Plan
Discounted rate for all services 30% Off 30% Off 30% Off Regular Price
Charge for on-site virus removal $0* Approx.
$180+
$0* Approx. $180+
Cost per hour for additional phone/remote support $49 $49 $59 $100
Free priority service over non-maintenance clients Checkmark Checkmark Checkmark  
Regular virus scans (checked by a Technician) Checkmark By Request Checkmark  
Daily spyware scans (checked by a Technician) Checkmark By Request Checkmark  
Security software updated and changed by a Technician Checkmark By Request Checkmark  
Crash logs are checked for potential future problems Checkmark By Request Checkmark  
Security software changed when outdated Checkmark By Request Checkmark  
Backups verified by a Technician Checkmark By Request Checkmark  
Hour of phone or remote support per month per computer Checkmark Checkmark    
One on-site visit per month per computer** Checkmark      
Emergency same-day service included with no charges Checkmark      
Cost per month $49/month per computer $25-32/month per computer (based on payment method) $19-25/month per computer (based on payment method) Nothing, but may cost more in the long term
 
 

*It's our responsibility to make sure you don't get viruses!