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E-Geniuses 100% Problem-Solved Guarantee

An Ounce of Prevention is Worth a Pound of Cure

Monthly Maintenance Plan

This plan is recommended for home users who want the peace of mind that their computer hardware and software will be setup optimally. No more worrying about error messages, slow laptops, viruses and spyware. Proper maintenance can prevent costly computer repairs. We offer support for Windows XP, Vista and Mac OSX.

Our E-Geniuses Technicians can install updates, install the newest anti-virus and anti-spyware programs, and check for possible future problems. We will then offer recommendations for fixes to these problems. All of this is done remotely without having to have a technician come to your home each month. We are responsible for making sure that you do not get viruses and spyware on your computer. If somehow your computer does get infected, we will remove it at no cost to you.

Monthly Maintenance Clients get special treatment. We send a newsletter each month in order to keep clients up-to-date with the latest and greatest in technology. This also serves to inform when the maintenance dates will be. The client can also specify which day they want the maintenance done. Monthly Maintenance Clients also receive priority service over new clients. Did we mention that Maintenance Clients receive a 30% discount on most services!

Monthly Maintenance Benefits

Preventive Maintenance
Regular Virus and Spyware Scans
Event Log is Checked for Potential Problems
Error Messages are Analyzed and Prevented
System Recommendations based on Client Needs
Low Monthly Cost
30% Discount on Most Services
Priority Service

Please see Comparison Chart for more details >>

Why We Offer Maintenance Plans

Most computer service companies focus on one-time fixes. They look for one-time customers instead of long-term clients. Many computer service and repair businesses do not care if a customer comes back to them or whether they refer them to others. Most computer repair businesses try to make the most profit possible in one business dealing with the customer. What computer users want is for their computers to be running properly. What many computer repair businesses want is for computer users to have problems with their computers. They obviously do not have the same interests.

E-Geniuses has a different philosophy. We believe that if we can keep a client’s computer running well at all times, they will be glad to refer their friends and family to us. We know that if they need service in the future, they will be more than willing to come back to us to do it. Why? We like to think it is because of our high level of service and client first mentality. It could be because our services offer the most value to the client. Keep in mind that we do not need to offer the 30% discount to our Monthly Maintenance Clients in order for them to use our services again, we’re confident that they would use our services regardless. We do it because we want to show that E-Geniuses’ interests are aligned with our clients’. We are happy to reward loyal clients by going the extra mile for them to show them that we appreciate them.