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Archive for the ‘Tips and Tricks’ Category

Save Money. Ditch Cable and Watch TV Online

Friday, November 14th, 2008

There are many ways to watch your favorite TV shows online now. Our new favorite way is to use a free service from Hulu.com. Hulu provides high quality streaming movies and TV shows. These are the movies you would expect to see on HBO or Cinemax. The great thing is that they play instantly, are on-demand and free. You might have to sign up for an account for movies that have an R rating.

If Hulu can’t quite satisfy your movie watching needs, we suggest subscribing to a Netflix account. Plans start at $4.99 plus tax and you can get 3 DVD/Blu-Ray movies at a time. You can also stream many of their movies online so you can watch them instantly. Unlimited hour plans are $16.99 per month plus tax. Still a lot less than most cable TV bills.

Don’t forget about YouTube.com, the most popular video-sharing site on the web. This site is good for quick clips usually under 10 minutes. YouTube can be used for entertainment, information and communication.

After all that, you can still opt to keep your TV for live sports and the latest news coverage, but at least you can cut down on the amount you spend each month by changing your cable package.  Eventually, the Internet might completely replace the TV as people’s main source of entertainment and information since it can do all of the things the TV can do but it offers something that the TV doesn’t, interaction.

HD Quality YouTube Video Hack (720p) by Adding &fmt=22

Friday, November 14th, 2008

YouTube is now offering a “high quality” version of its videos that are significantly better than “normal quality”. I’ve found that if you add &fmt=22 to the end of the address, it will show you the video in max quality which is about 720p. This hack does does cause the video to take a while to stream in some cases but it looks great.

*Keep in mind that the video has to be uploaded at 720p for it to show in 720p! It cannot make a video look better than the original.

Here’s an example of a video that I made in 720p on YouTube: http://www.youtube.com/watch?v=BackVa-YU7M&fmt=22

Compare it to the one I put on Vimeo: http://vimeo.com/1066526

Best Computer Setup for Speed, Security and Stability

Tuesday, October 21st, 2008

What hardware and software does the computer savvy elite have that the ordinary person does not and why? Many computer geniuses know what is important when it comes to computer setups. We can’t always afford everything we want, but there are some things that are close to necessary if you want to get the most out of technology. Here’s an overview of some hardware, software and services that will get you started in finding your inner genius with the help of technology, without having to be a technical geek or guru.

You need a computer that can keep up with you. If your computer is too slow and it discourages you from using it, then you need to either upgrade or optimize your system. In many cases, removing unnecessary start-up programs, upgrading ram, and removing viruses can make a big difference without having to swap out your entire computer.

Security is extremely important if you’re doing anything even remotely private such as online banking, writing your next best selling book, or even email. Anytime you type in your password, you should feel confident that no one else will be able to retrieve it. This requires an updated security suite. So many new viruses are made each day, that we would recommend having a computer service company that can change your security software based on current threats. E-Geniuses offers Monthly Maintenance Plans specifically for that reason. We can service clients anywhere in the world as long as they have a high-speed internet connection.

Most people are aware of advantages of a high-speed internet connection. With the prices of DSL nowadays, no one should be paying for a dial-up connection.

Backup, backup and backup! The two types of backups that we always recommend are backups of your software, operating system and priceless data (pictures, movies, music, documents). This requires an extra hard drive or an online backup storage solution. These backups should be automatic. A flash drive is not sufficient for this purpose since it has a limited life span.

The second type of backup is a battery backup also called a UPS. The purpose of a battery backup is to protect your computer from electrical issues caused by fluctuations. This is one of the most common causes of computer hardware failure and can easily be prevented with a UPS.

Of course the proper peripheral devices are important for functionality. Devices that fit into this category are scanners, printers, wireless routers, comfort keyboards and mice, and web cams.

Software is crucial to being able to do what you want to do. Every computer user has specific uses for their computer and it differs from user to user. Computer software programs need to be installed to facilitate those needs. Let your computer service technician know what you want to be able to do, and they should be able to find the right software to get the job done. Many times, the software is available for free.

Every computer user needs to feel comfortable with the software on their computer. They should feel familiar enough so that the computer doesn’t get in the way of what they really intend to do. The computer experience should almost be transparent. Tutoring is recommended for anyone who wants to get the most out of their computer. One-on-one tutoring is going to be more effective than computer classes because you can learn the software specific to what you want to do. E-Geniuses offers One-on-One Tutoring Services for existing clients. Feel free to contact us and see how we can get you on the right track.

Laptop Repair Pricing

Sunday, October 5th, 2008

The Higher Cost for Laptop Repairs

FAQ: “So how much does it cost to fix my laptop?”

The cost to repair a laptop computer depends on many factors. Laptops are usually more expensive to repair than a desktop computer because parts for desktops are readily available at your local electronics shop. Desktops are also designed to be easily opened so that all of the components can be upgraded, replaced or repaired. Laptops on the other hand are not designed to be easily opened. Sure, most of the major laptop brands such as HP/Compaq, Toshiba, Fujitsu, Sony, Gateway and Dell, to name a few, allow easy access to the memory and the hard drive (the hard drives on certain Apple laptops are extremely difficult to access.) Other than the ram and the disk drive, most of the other components require taking the laptop apart in order to access them.

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Opening a laptop can be very risky. The layout and design of laptops vary by manufacturer. A knowledgeable technician should always be careful since many of the wires have very little slack and are difficult to put back on once they come off. If possible, it’s best to have a step-by-step guide specific to the model of laptop that’s being repaired. The small screws used are also easy to lose and hard to keep track of.

Another reason laptops are more costly to fix is because not all laptop parts are readily available. LCD displays for laptops are probably the easiest thing to replace since certain manufacturers actually use the same LCD screens. Other common parts such as keyboards and power jacks can usually be found on eBay. Keep in mind that most things purchased on eBay will take at least 1 week to arrive.

We have a policy that we need either a down-payment for the cost of the part or some sort of collateral, most likely the laptop. No computer repair & service shop will want to take the risk of ordering a part that the customer no longer wants. My advice is to find out what the part needs to be replaced, and if it warrants the cost of repair, order it and bring the part and the laptop to the shop. Of course this assumes that you’ve diagnosed properly and purchased a good working replacement. The advantage of having the computer service company diagnose the problem and order the part is that they are responsible for returning the part if the diagnosis is incorrect or if the replacement part doesn’t work.

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Some clients do not like the idea of being without their laptop for more than a few days. I’ve had shoppers call me asking if I have a specific part for their laptop. When I tell them that the part needs to be ordered and that it will take about a week, I’ve heard people say, “Ok, I’m going to try to find a place that has the part in stock because I need it today.” Good luck. They might get lucky if a shop has the part from another laptop they have lying around, but most shops don’t keep an inventory of parts for every make and model laptop. There are just too many different parts to make it a good investment for the repair shop.

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So now you understand that the higher cost of repair is due to difficulty level of the repair and scarcity of computer parts.

Here are some tips to prevent the higher cost of laptop repairs:

  • Get yourself a good laptop case with plenty of padding.
  • Be careful when traveling with the laptop. If you don’t have a Toughbook, it probably isn’t that rugged.
  • Don’t force shutdown during the “Shutting Down” process. It might prevent your computer from booting next time.
  • Be gentle when pulling the power cord from the back of the laptop. The pins can break easily.
  • Try not to put the laptop wire anywhere where someone can trip and pull your laptop down with them.
  • Put your laptop on a level surface when possible.
  • Place your laptop where it is cool and make sure that the vents where the air flows are not blocked. Do not store it in a hot place like a sun baked car.
  • Keep food and liquid away from the laptop. If you spill liquid, the first thing you’ll want to do is see if it’s still working. DON’T DO IT!!! Unplug the power and battery immediately. Try to get all of the liquid out by turning the laptop upside down. Try not to shake the hard drive too much. It may damage it. Let it dry for as long as you can wait. Days. Maybe a week if you’re patient. A blow drier will help. Don’t put it on the hottest setting though. Take it to your trusted computer repair company when you can so they can take the residue the liquid may have left behind. Keep your fingers crossed.
  • Pets and laptops don’t mix.
  • Small children and laptops don’t mix.
  • Angry people and laptops don’t mix.
  • Drinking parties and laptops don’t mix.

If you have to get your laptop repaired, make sure to follow my advice:

  • When searching for a computer repair company, be realistic about the time frame for the repair. If you have to leave your laptop while they order a part, use another computer or borrow a laptop. If you can’t wait that long, then ask if they can order the part with next day shipping. Keep in mind that the cost will increase significantly.
  • Find a computer service company whom you trust based on your gut instinct. How did they make you feel? See my article about How to Find the Best Computer Repair Service.
  • Sign up for a service contract or maintenance plan so that if a problem occurs, the cost of the service is minimal if any. Check out www.E-Geniuses.com/maintenance if you want to know more about our service contracts; Personal Technician Plan or Monthly Maintenance Plan.
  • Free Security Apps You Need

    Sunday, September 21st, 2008

    Out with the Old and In with the New

    old_vs_new

    Time to say goodbye to your old security applications that are are hogging up your resources, annoying you with notifications and yet they still don’t guard you from the most recent strain of malware. Lets update your entire security suite!

    Old Anti-Malware:

    Spybot Search & Destroy, Adaware, and AVG Anti-Spyware

    New Anti Malware:

    Malwarebytes

    Why it’s better:

    Malwarebytes can remove malware that the others cannot. On a relatively new computer, Malwarebytes’ targeted quick scans take around 10 minutes instead of 30 with the old programs. The dedicated team at Malwarebytes updates their definitions regularly by constantly scanning the forums and reviewing hijackthis logs looking for new threats.

    Summary/Notes:

    I know AdAware and Spybot were the best back in the days, but they can’t protect against the latest malware. At first, I felt guilty removing these old programs but I got over the feeling once I saw how much stuff they missed in their scans. Keep in mind that it is a person, not a computer program, that’s creating the malware. A computer program that isn’t updated regularly won’t do you any good against malicious programmers who’s programs are updated regularly. The great thing about the Malwarebytes team is that they respond quickly to threats ensuring that they don’t get a chance to spread to others. For another good malware remover, check out Super Anti-Spyware. You might be surprised what you find with these two programs.

    I recommend paying the $25 for the full version with a resident Protection Module which prevents malware from getting in to begin with. If you don’t want to pay for the full version of Malwarebytes, the free version still does an awesome job. One con is that entire program, not just definition updates, need updating more often than other anti-malware software. I am willing to deal with it as long as my PC’s are secure.

    Security Suite (Best Anti-Virus Programs) - Watch the top videos of the week here

    Old Anti-Virus Suite:

    McAfee, Norton, AVG Anti-Virus (without Threat-Fire)

    New Anti-Virus Suite (With 0-Day Protection Against Viruses):

    Threat-Fire

    Why it’s better:

    Threat-Fire is actually meant to supplement your current anti-virus program. Threat-Fire can detect brand new viruses and rootkits by detecting suspicious program behaviors rather than needing to know the every virus type and variant. It is called 0-Day protection because it can detect malicious programs on the spot instead of having to wait for the files to be analyzed by the people who create your anti-virus. Anti-virus programs are usually designed to react to specific viruses. Threat-Fire offers a more pro-active solution as opposed to a re-active one.

    Summary/Notes:

    I could not recommend McAfee or Norton because they just slow your system down so much. I also make sure to disable AOL or Yahoo’s “Protection” software that usually get bundled with your high-speed Internet. These are all well known resource hogs. Of course protecting your system is important, but you shouldn’t have to take a huge performance hit. No wonder Macs are so popular right now. No well-known viruses means there’s no need for anti-virus programs wasting your CPU cycles, memory and disk space.

    My favorite free anti-virus is Avast. My favorite (non-freeware) anti-virus is NOD32 by Eset. A lot of people recommend Kaspersky but I found it had too many options and was too intrusive for many clients. AVG Free also seems to be popular, but I’ve noticed that sometimes it times-out when trying to download the definitions and so your computer is more vulnerable until it can download the latest definitions. Either one will get the job done, but much more effective when you combine them with Threat-Fire. From my experience, the combination of Threat-Fire and AVG or Avast is relatively light on resources. Threat-Fire and Norton seem to conflict on certain systems. I have not yet tested Threat-Fire with McAfee. Post in the comments if you have. I’ve also seen a lot of the new rogue anti-virus programs and fake anti-spyware programs get by Norton, McAfee, AVG and Avast. Threat-Fire seems to help a lot. Malwarebytes running with it’s Protection Module seems to work the best. Most systems seem to run pretty well using the combination of Avast, Threat-Fire, and Malwarebytes Protection Module.

    One con is that Threat-Fire may detect a few false positives since it is detecting suspicious behavior. It doesn’t seem too intrusive in my experience with it.

    Old Firewall:

    Zonealarm or Windows Built-in Firewall

    New Firewall:

    Comodo Firewall

    Why it’s better:

    It’s user interface is friendlier and is less intrusive to your workflow. It also has a learning mode that can figure out which programs and services need to be allowed access without the user having to click allow a billion times before the system is usable again. Make sure your computer is clean first or else you will just be setting your system to allow access to malicious programs.

    Summary/Notes:

    For most general users, a combination of Windows’ built-in firewall and a hardware SPI/NAT firewall with uPNP disabled is sufficient. Many people would rather be less secure rather than have pop-ups asking them for permission every time a program wants to access the Internet. It’s a sacrifice a lot of users are willing to take. If you are not willing to sacrifice one ounce of security, then definitely check out Comodo. It will give you that extra layer of protection with minimal interruptions. Keep in mind that there is still, like any good firewall, a slight learning curve. Most users will have no problem.

    Conclusion:

    The best security is being proactive by being careful which links you click on and making sure that your computer is up-to-date. Still, extra layers of protection can safeguard your computer just in case something unexpected happens.

    I would like to hear back from you with your experiences with these programs. What programs have you found to be exceptionally effective?

    Make sure to stay up-to-date with the latest in computers and technology by subscribing to the E-Geniuses Insider RSS Feed medium_rssicon .

    New Malware Notice

    Monday, August 18th, 2008

    New Malware Notice

    Fake Rogue Anti-Virus & Anti-Spyware in Action

    Lately we’ve been seeing a lot of people being infected by rogue (fake) antivirus and anti-spyware programs. The virus is stored on a website, perhaps even a trusted website, that’s been hacked. A window that looks like an authentic Windows warning message appears saying that the computer is infected. The purpose of the fake warning message is to scare the user into clicking “Yes” to every window that pops up claiming to fix the “virus problem.” Clicking “Yes” actually downloads the virus. Do not download the file. If you already have, delete it immediately.

    Virus Removal

    Above: Picture of a Rogue Virus acting as an Antivirus Warning Message.

    If you see a similar warning message to the one above, close the browser completely. If you have a Monthly Maintenance Plan with E-Geniuses, you should call to have a technician scan your computer for infections. We will then examine the suspect website and have it reported if necessary.

    The are many variants of the same malware. Some common names are Power Antivirus 2009, Antivir64, Internet Antivirus, PowerAntiSpy, AntivirusDoc, XP or Vista Antivirus 2008, and Antispyware XP 2008.

    If you’ve been infected, we have found a few programs that work well. One of the programs is called Malwarebytes. It’s free to download. For more security, we recommend that you purchase the full version for around $25. The full version of Malwarebytes can monitor and prevent rogue programs from being installed. Installation and configuration is available at no cost to Monthly Maintenance and Personal Technician clients.

    We will keep you posted in our newsletter, The E-Geniuses Insider, and our blog so you’ll know which programs work best for the most current infections. As you know, the people programming these viruses change them to circumvent preventive measures. Just make sure that you have an E-Genius on your side to stay a step ahead of them. If you have anymore questions about Virus and Spyware Removal, visit www.E-Geniuses.com.

    Memory, Storage Space, Processing Power and Graphics Processing

    Sunday, July 6th, 2008

    This is a short writeup about certain hardware upgrades and how they benefit you. Many users do not understand the difference between memory and hard drive space. They don’t know what a faster CPU will do for them; they think the higher the MHz the better (which is true to a certain extent). What mix of memory, hard drive space, processing power, and graphics processing power will suit your needs best. Let’s find out.

    Memory is added to the computer, look like computer chips, and are called RAM, Random Access Memory. The more memory installed on the computer, the more concurrent tasks your computer can run simultaneously without slowing down too much. In order to future-proof this article, I will not state specific amounts of RAM, but it is safe to say that this is one of the most cost-effective ways to make the computer respond faster. If your computer is fast when you first start it up, but slows down after you start opening up programs, you probably need more ram. I will explain why more memory/RAM will make the computer snappier, it has to do with the next section on hard drives.

    Hard drive “space” or “disk space” is often confused with memory. It can be confusing because they are both measured in terms of bits, bytes, kilobytes, megabytes, gigabytes, terabytes etc. The difference is that hard drives are made of disks that spin (think record player, cd player,) at an extremely fast rate. Although they can access data quickly, they are slow in comparison to the access speed of RAM which have no moving parts. When a computer does not have enough RAM, the computer resort to using the hard drive as “virtual RAM”. This slows down the computer because it is no longer using RAM, but instead the mechanical hard drive. This may even cause the computer to lock up. Hard drives are made for permanent storage, not temporary storage. If you plan on storing lots of music, movies, pictures and documents, you want to get more hard drive storage space.

    The CPU, is the central processing unit. When computers say “Intel Inside” or AMD, it’s referring to the maker of the CPU. It is no longer true that the higher the Megahertz/Gigahertz the better because some processors are more effective even when it has a lower clock speed. Multiple core CPU’s actually have a few processors on the same chip. The question is which one is right for you? Typically, you will need a more powerful processor when you are using your computer for intensive applications such as video editing, music editing, photo editing and gaming. If you plan on just using your computer for basic computing, then you don’t need the extra power. Just keep in mind that what might be the top of the line now might be the budget line in a few years and what might be budget line now might be obsolete then. I think it is a good idea to invest in a higher end computer now if you plan on keeping it for a few years. I can only recommend the lower end computers to those with really tight budgets.

    As far as graphics cards, it used to be true that you only needed a powerful card if you were gaming. Now operating systems are requiring more graphics processing power to process the system’s transparent windows and motion effects. Also, if you’re interested in playing HD content, you will need a better graphics card. Again, if you’re a hardcore gamer, you will want to get the best video card you can afford; for basic computing, just get what operating system requires.

    How to Send Photos from Your Digital Camera via Email (2-Part Tutorial)

    Thursday, May 1st, 2008


    What You Will Need

    Both of these tutorials require that you have Picasa installed on your PC and a Gmail account. If you do not yet have an account with Gmail or have Picasa installed, you can get them here:

    Get a Free Gmail Account

    Download Picasa for Free

    Transferring Pictures from Your Digital Camera to Picasa

    1. Plug in USB Cable from your camera to your computer.
    2. Turn on the camera
    3. When Windows detects the camera, a window will come up saying “camera connected, Select the program to launch for this application.” Choose Picasa 2 and click OK.
    4. Wait for Picasa to open. You will notice pictures starting to appear on the screen. Wait for the transfer to finish. From here you can choose which pictures you would like to transfer, but for now, choose Import All to transfer all of the pictures.
    5. You will be asked to “enter a folder name for these photos.” Write something descriptive so that you can refer back to the set of pictures in the future.
    6. Near the bottom of the screen, you will see “After copying, do this with my camera or card.” Make sure that Safe delete is selected. This tells the camera to only delete files from the camera after they are transferred to the computer. Then click Finish.
    7. You will be asked to Confirm Remove, to confirm the deletion of the pictures from your camera after they are transferred. Click Yes.
    8. All of the pictures have now been transferred to your computer via Picasa.


    How to Email Photos Via Picasa and Gmail

    1. If Picasa is not yet open, go ahead and run the program.
    2. Find the group of pictures you want to send photos from.
    3. Hold Control (CTRL) and click once on each picture you want to include in the email. You will notice the selected pictures will have a blue border around it. IF YOU RELEASE (CTRL) AND CLICK ON A PICTURE, IT WILL DESELECT ALL OF THE OTHER PICTURES!
    4. After you’ve chosen all of the pictures you want to send, release the (CTRL) and click on the button on the bottom of the window to Email.
    5. Choose Gmail.
    6. Type in your Username and Password, then click Sign In.
    7. Now type the email addresses of the people you would like to send the pictures to. You can do this by starting to type their name. If you’ve sent or received email to them before or they are in your addressbook, Gmail will automatically give you a list of email addresees.
    8. After you are finished adding the addressees, type a subject and some written text like you would with a regular email.
    9. Click Send.
    10. That’s it. You’ve sent pictures via email.

    10 Tips to Finding the Best Local Computer Repair Service

    Thursday, May 1st, 2008

    “I meant to do a top 10 list, but I had too much to say and it became 11. Oh well, hope you like it. Please comment and add some suggestions of your own.” -Joey

    When you’re shopping around for computer services in the Los Angeles Area, or anywhere for that matter, here are a few things to keep in mind to ensure that you get the best possible computer service and support.

    Quick List: 1) Don’t just go for the “cheapest”. 2) Can you talk to a live person right away? 3) Are they professional? 4) Check to what their website looks like. 5) Read their testimonials. 6) Do they recommend reinstallation of the Operating System as a first resort? 7) Do they let you know exactly what is involved with each service? 8 ) Make sure they backup first and can migrate your data. 9) Do they charge per service or per hour? 10) Trust your gut instinct. 11) Ask to see if they offer maintenance plans.

    1) Don’t always go for the cheapest quote. Not all services are the same. With computer services you usually get exactly what you pay for. That doesn’t mean you should pay the highest price out there, it just means that you shouldn’t be cheap when it comes to your priceless data and computer security. There is a reason why companies charge a decent amount for their services, it takes time and experience to get the job done correctly. If you don’t want to spend money, call your nephew or neighbor. Just hope they can do it right. You can also learn to do it yourself if you are trying to save money. Just realize that it does take time to do things right. That costs money. Understand that you have to pay for good service.

    2) If you can get a hold of a person quickly the first time you call, you will more than likely be able to get a hold of them again in the future. If they don’t answer their phone and it goes to voicemail, they had better return the call in a timely manner. If they don’t answer or don’t get back to you, it might give a hint to their level of customer service. I wonder how responsive they’ll be when you call because your computer is still having the same problem they supposedly fixed. Hmmm.

    3) How does the company answer the phone? Do they answer in a professional manner? Do they just answer with Hello? If they answer by saying their business name first, you know that they are a serious business and not just a one-man-show answering their cellphone. You need a company you can rely on. Computer service is something that is needed on an on-going basis. One-man-shows are dangerous because you can’t rely on them all of the time. They can only be at one place at one time…unless they don’t have any clients which may be yet another hint as to their level of service. Pay close attention to whether the person on the other end of the line is paying close attention to your questions and statements or whether they are just trying to “sell” you. Test them to see if they understand what you’ve asked for.

    4) What does their website look like? You’re looking for a computer service company. If they are up on technology, they should have a decent looking website. If they have a shabby looking website, they might be one man show with a small budget or a company that doesn’t understand the importance of a website and company image. Either way, stay away from them and go with a company that “looks and feels” professional. If they’ve spent some time and money on their website, then they are serious about their business. That’s important.

    5) Read their customer testimonials on their website and on independent sites. Search the company name in Google and Yahoo. Search for the company in Yellowpages.com and Superpages.com. What do past clients have to say about the company? Negative feedback or no feedback? Watch out. Go with a company with a proven track record with their clients. Make sure the testimonials are written by real people and not employees of the company. You can usually tell because real testimonials will sound and feel different than ones that are made up. If all of their testimonials sound the same, they’re probably fake.

    6) Reinstalling your Operating System should be the last resort. Most good computer service technicians can remove almost any virus and repair most problems. There are some cases when reformatting and reinstalling makes sense, just not in most. It makes sense to reinstall when time is an issue; virus and spyware removal, repairing specific system files, and resolving software conflicts can take up to 3 to 5 hours to complete. If time is of the essence, it makes sense to reinstall. If it costs less to reinstall the operating system than to resolve your specific problem, then it might be a good idea. Just make sure you know what else is involved. See number 3. Find a company that understands that reinstallation is a last resort technique. This goes back to number 1. Most companies that charge a fair rate, will be willing to take the extra time to do things correctly by not reinstalling as a first resort.

    7) If the technician does have to reinstall the operating system, you should understand that EVERYTHING will be deleted. If you have important data, you need to make sure that they migrate the data first, reinstall the operating system, then migrate the data back.

    8 ) Make sure that when they migrate the data from an old operating system to a new one, that they integrate the data with the programs by importing the data. Your data file for your addressbook, email, and favorites are useless unless you can see the data in the program they are meant to run in.

    9) Pay close attention to the company’s pricing method. I think that companies that charge only for solutions, per-job basis, are generally better than companies that charge per hour. Companies that charge per-job have to be confident that they can get the job done or else they don’t get paid for the service. When a computer service company charges per service, then they can take the time to ensure that the job is done correctly without feeling rushed. If the company charges per hour, make sure you get an estimate up front and make sure they stick to their quote. Find out if they have a guarantee in case they are working on the problem for a few hours and cannot solve the problem you called for. You don’t want to get stuck with a $400 bill and still have the same problem. Try to find a company that only charges after they fix your problem. (Side note: make sure you understand how much the company charges just to send out a technician to diagnose your problem.) Find out how long their work is guaranteed for.

    10) Noticed that I’ve mention “feel” or “feelings” a couple of times. That is because I really believe that your gut instinct and your first impressions are usually pretty accurate. Having a technician service your computer system or network on-site requires trust. Trust must have a solid foundation which starts the moment you start the communication with the company. Do you feel that this company is trust-worthy? Backup your “feeling” with some factual information by searching their website, checking the BBB and reading testimonials and you will have enough ammo to make a good decision.

    11) Ask to see if they offer maintenance plans. Companies name their plans differently. I have heard the plans called monthly maintenance plans, service plans, support contracts and personal technician plans. GeekSquad offers Black Tie Service for Laptops. Try to find a company that offers plans with no long term contracts. You don’t want to get stuck with a bad company. The reason I recommend companies that offer these services is because it shows that they are interested in maintaining their clients’ computers and not just looking for the one time fix. They are interested in a long-term relationship with their clients. These plans can keep overall costs down because they can prevent problems from happening in the first place. Clients who purchase these maintenance plans often get special benefits such as priority service and services at discounted rates.

    
    

    Check the Computer Repair Directory for local listings near you: http://www.pcrepairdirectory.com

    How To Start Blogging

    Wednesday, April 16th, 2008

    Did you know that people make money with their personal blogs? Blogs can be personal online journals, sources for news and entertainment, or as many businesses have found out, a marketing tool. If you’re serious about blogging for an audience, you don’t have to be Shakespeare, but you do have to have something relevant to say.

    featuredBlogging

    Unlike Wikipedia, blogs can focus on people’s opinions and perspectives. Blogs can be more conversational and subjective, rather than 100% fact-based, allowing writers and readers to share their perspectives.
    Blogging spectrum

    The ability to share ideas and to actively collaborate allows people to come to reasonable conclusions when hard facts are unavailable or sometimes unattainable. Sharing ideas with others around the world has never been so easy. A good blog engages the reader and encourages them to think and respond with their own ideas.

    Blogging Tip #1: Write about things you know about and enjoy. Blogs are easy to start. WordPress is one of the best online publishing systems for blogging. It is free to sign up for an account and publishing articles is as easy as sending email. Initial setup takes less than 10 minutes. There are paid versions of WordPress that are useful for marketing, but we will talk about that in an upcoming issue.

    Blogging Tip #2: You can monetize your blog! The secret is having a large enough audience and the only way to do that is to have good content. Monetizing a blog can be done in many ways. Paid advertisements can earn you money when they’re clicked. You could sell products or services, become known as an expert in your “field” and thus influencing people to purchase from affiliates, directing traffic to your main website which sells products or services just to name a few. We will go into the details of each method in our future newsletters.

    To sum it up: if you create a blog that people find useful and fun, have an audience, write about topics related to your product or service, have a good product or service, then your blog can be monetized.

    I would like to read your blog. After you create your blog and write your first post, send us a link to your blog. I will make sure to read it and comment on it. For more information regarding this or any other computer related issue, feel free to contact an E-Geniuses Technician at (877) My-Genius.