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Archive for the ‘Videos | Podcasts | Tutorials’ Category

Client Testimonials for E-Geniuses Personal Technician Computer Services

Saturday, May 17th, 2008

Here are some client testimonials coming from real people. Listen to what they have to say about E-Geniuses’ Computer Services. Feel free to submit your own comments about you experiences with E-Geniuses. We are not geeks. We know computers, but we know how to deal with people also. Thanks for your interest and we will be glad to help you with any of your computer problems. Feel free to give us a call at (877) My-Genius or (877) 694-3648.


Joel’s Testimonial



Guido’s Testimonial for E-Geniuses Computer Services and Repairs



Xenia’s Testimonial for E-Geniuses Personal Technician Service



Computer Repair in Brentwood - E-Geniuses Client Testimonial



Client Testimonials for Computer Repair Services in Covina

How to Send Photos from Your Digital Camera via Email (2-Part Tutorial)

Thursday, May 1st, 2008


What You Will Need

Both of these tutorials require that you have Picasa installed on your PC and a Gmail account. If you do not yet have an account with Gmail or have Picasa installed, you can get them here:

Get a Free Gmail Account

Download Picasa for Free

Transferring Pictures from Your Digital Camera to Picasa

  1. Plug in USB Cable from your camera to your computer.
  2. Turn on the camera
  3. When Windows detects the camera, a window will come up saying “camera connected, Select the program to launch for this application.” Choose Picasa 2 and click OK.
  4. Wait for Picasa to open. You will notice pictures starting to appear on the screen. Wait for the transfer to finish. From here you can choose which pictures you would like to transfer, but for now, choose Import All to transfer all of the pictures.
  5. You will be asked to “enter a folder name for these photos.” Write something descriptive so that you can refer back to the set of pictures in the future.
  6. Near the bottom of the screen, you will see “After copying, do this with my camera or card.” Make sure that Safe delete is selected. This tells the camera to only delete files from the camera after they are transferred to the computer. Then click Finish.
  7. You will be asked to Confirm Remove, to confirm the deletion of the pictures from your camera after they are transferred. Click Yes.
  8. All of the pictures have now been transferred to your computer via Picasa.


How to Email Photos Via Picasa and Gmail

  1. If Picasa is not yet open, go ahead and run the program.
  2. Find the group of pictures you want to send photos from.
  3. Hold Control (CTRL) and click once on each picture you want to include in the email. You will notice the selected pictures will have a blue border around it. IF YOU RELEASE (CTRL) AND CLICK ON A PICTURE, IT WILL DESELECT ALL OF THE OTHER PICTURES!
  4. After you’ve chosen all of the pictures you want to send, release the (CTRL) and click on the button on the bottom of the window to Email.
  5. Choose Gmail.
  6. Type in your Username and Password, then click Sign In.
  7. Now type the email addresses of the people you would like to send the pictures to. You can do this by starting to type their name. If you’ve sent or received email to them before or they are in your addressbook, Gmail will automatically give you a list of email addresees.
  8. After you are finished adding the addressees, type a subject and some written text like you would with a regular email.
  9. Click Send.
  10. That’s it. You’ve sent pictures via email.

E-Geniuses Data Recovery - How to Recover Data from a Hard Drive

Friday, April 25th, 2008

Hard Drive Data Recovery


E-Geniuses Data Recovery - How to Recover Data from a Hard Drive


Here are the 3 basic types of hard drivecrashes” and how to recover data in these scenarios.:

1) File structure is incorrect (usually caused by improper shutdown or disconnecting the drive while it is being written to. Usual fix involves running a scandisk or chkdsk. Scan can take a few hours at most depending on the settings.

2) Unreadable data caused by bits being de-magnetized. Can be resolved by running programs which “re-magnetize” the bits. This is common on laptops that get jarred or dropped mildly. Bad sectors that aren’t physically damaged can be recovered. Software used: HDD Regenerator or SpinRite. Scans can take days.

3) Hardware failure. Sometimes the disk/platter gets scratched, the arm stops working (head crash), or the on-board chip gets fried. All of these repairs require a specialty recovery service. Anytime the hard drive needs to be opened, a clean room (dust-free room) is required. Time to recover data depends on the company. Turn around times is a few weeks.

What is Digital Convergence?

Sunday, October 28th, 2007

Once in a while you may hear the term Digital Convergence. In simple terms, this is the merging of two devices, the computer and the TV. This could also refer to the merging of two distribution models; the mainstream media, specifically TV, and the Internet. If you’re paying attention, you will notice that many networks such as ABC, CBS, FOX and others are beginning to stream their shows on their website. The main difference between traditional mainstream media and the web is that people can communicate and exchange ideas with one another whereas television broadcast is a one way communication. The TV is meant to deliver content from the source to the masses. The viewer cannot respond back nor can they discuss their opinions with others in real time like they can on the Internet. Producers of TV shows rely on focus groups to let them know what the people want to see, but they are not always effective in accurately depicting reality nor delivering the facts.

What effect will the ability for "viewers" to communicate with one another have on people’s opinions of TV programming? The fact that the viewer can offer their opinions and receive feedback from other viewers means that they play a much larger role in determining what the networks choose to air. When the audience in sitcoms do not respond to the punchlines, a laugh-track replaces the silence. This will not be as easily accomplished on the Internet since the "audience" will demand to be heard; they know others are listening. The Internet and the people using it can make more informed decisions when others post their opinions, insights and thought processes. A thumbs up or thumbs down response may be sufficient for some, but others prefer a comment to go along with the vote.

Another thing to consider is whether the content that the mainstream media has to offer is actually "better" than the user submitted content available online. They may find that users submitting content to YouTube are now their competition. They are on the same playing field. When I say better, I mean better in the sense that people find it more entertaining and are willing to spend their time and attention on. It is going to be difficult for an individual to make a better production that a major studio, but it is not impossible. Already, there are music artists who are recording their own records and doing the distribution themselves. Take note of how many Tower Records are closing down and you’ll understand the effects of this phenomenon.

It is much easier for the individual to be in touch with his audience. He can change much faster than the large corporations. If the media conglomerates want to compete with the individual, they are going to have to find a way to be more in touch with their audience and be able to respond accordingly. The alternative is to do what they do best, make large, high quality productions, and leave the other genres and "narrow casting" to the individuals.

What do you think?

What’s On Your TV?

Saturday, September 15th, 2007

We have gotten used to the idea that the television brings us
information in one direction, from the corporate mainstream media
and into our perception. The Internet has turned that idea on its
head. The Internet allows us to use the TV as a means for two-way
communication. From our living rooms, we can share ideas with the
world. In the videos below, you will find out how to:
• Combine the viewing experience of watching TV with the
satisfaction of choosing from a vast variety of specific content
only available on the Internet.
• Listen to the music you’ve downloaded on your computer in
your living room (or other common area).
• Use your TV to play a slideshow of your favorite pictures.

Digital Convergence (Part 1 of 2)

Digital Convergence (Part 2 of 2)

Convergence of TV, Computer and the Internet

Feel free to forward this  anyone who may find this information
useful. We want to thank you for using our services. We will continue
providing you with the best possible service. In order to ensure this,
we ask you to take a few minutes to write us some feedback. We
want to hear what you like but also what you think we can do to
make your experience more enjoyable. Its as simple as responding to
this email. If you’d like your feedback to be visible to anyone
browsing the web, post your feedback on Yelp.

E-Geniuses Podcast #2 - 3 Common Computer Mistakes

Sunday, August 5th, 2007

If you’ve worked on computers for a while, you will recognize these mistakes that a lot of computers make. If you have a friend or family member that is making these sorts of mistakes, please refer them to us. We will be glad to help them out. They’ll appreciate it, you’ll appreciate it, and so will the rest of us.

Video is now hosted on YouTube.

Efficient Email - Web Based Email vs. Desktop Client Email

Saturday, July 14th, 2007

Get the best of both worlds by combining the best web-based email, Gmail in our opinion, and a desktop client such as Microsoft Outlook or Mozilla Thunderbird. We recommend Outlook for those who are interested in integrating their emails, contacts and calendar. Outlook, not to be confused with Outlook Express the application that comes with Windows and is an email only software, is available by purchasing a Microsoft Office Suite. Mozilla Thunderbird, the makers of Firefox, provide a free software solution as an alternative to Outlook. There are also add-ons that allow calendar functions for Thunderbird that are also free of charge.

Contact one of our E-Geniuses technicians if you are interested in having one of us setup your email to work as efficiently and effectively as you do.

Watch this video to hear our reviews of different email alternatives. (Video now hosted on YouTube.)