Do you hate automated phone systems? Do you dread waiting to speak with a real person? Do you find yourself constantly repeating yourself when you’re talking to an automated machine?

A New service from Fonolo may make speaking with a live person a lot simpler.

When you go to fonolo.com, you will see a search bar where you will enter the name of the company you wish to contact. Then you choose from their list of departments and reasons for calling. Next you enter the phone number you want to use to connect.

Fonolo will call the company, press the right buttons at the right times, then call you back.

They also allow you to record the conversation. You might as well, they’re recording it for their use as well anyway. This might help when you have to reference previous calls made to the same company.

When I tried it, I was skeptical about how well it would work. Surprisingly, Fonolo rang my phone and a representative was on the line waiting to help me! I was amazed.

Technology helping to solve technology woes. Now we’re getting it.

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As you know, E-Geniuses provides maintenance plans to proactively prevent viruses and spyware from infecting your computer. This allows our clients to safely perform time saving tasks such as online purchasing and online banking. In addition to having us maintain their computers to ensure security, we would also recommend that clients keep track of their credit reports and to look out for unauthorized charges.

Federal law states that you have the right to receive a free copy of your credit report once every 12 months. AnnualCreditReport.com allows users to view their credit reports from the three major reporting agencies; Equifax, TransUnion, and Experian.

If you see any unauthorized credit cards or charges on your existing credit cards, then call your card company right away. Other companies also offer paid services that can alert you when there is suspicious charges made.

A credit report can also come in handy when purchasing a vehicle. If your credit rating is good, then you may use it as leverage to negotiate a better interest rate.

Checking your credit report is not only easy, it’s also free! Make sure to check your credit report at least once a year to ensure a level of security that will protect your credit score. Oh yeah, make sure your computer is also properly secured and maintained.

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You have your laptop, you need get online but you don’t have a broadband card with you. The system is telling you that an open wireless network named “default” is available. Lucky you right? Wrong.

Common Unsecured Wireless Network Names: default, linksys, Wireless, WLAN, 1234, any.

Anytime you try to connect to an unsecured wireless network you cannot be sure who else is on the same network.

One of the main dangers of connecting to open wireless networks is that other users may be able to browse your shared folders. This can be prevented by making sure that folder sharing is turned off and a software firewall is installed and properly configured.

Windows XP File and Print Sharing Screenshot

Mac OS X Sharing Preferences Window

When connecting to these open hotspots, you also run the risk of having your data intercepted. It is possible for someone to read the wirelessly transferred data if it is not properly encrypted. Your emails, your chats, and your passwords can be captured by a hacker using a relatively simple setup.

We recommend that you only connect to secured networks. This greatly decreases the risk of being hacked. Even then, you will still want to have the added protection of a software firewall, encrypted email, and share settings turned off until you are on a wired network.

You might also want to consider subscribing to a broadband connection if you need have high speed Internet access on-the-go on a regular basis. This will give you a dedicated secure connection to your ISP.

USB Wireless Broadband Card

Now that you know the potential dangers of connecting to unsecured wireless networks, you can make sure your friends and family are aware of the risks as well.

To secure your wireless network, call us to talk to one of our E-Geniuses Technicians.
www.E-Geniuses.com.

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Repairs in La Puente

Virus and Spyware Removal in La Puente

Reinstallation of Operating System in La Puente

New Computer Setup in La Puente

Upgrades in La Puente

Memory Installation in La Puente

Hard Drive Installation in La Puente

CD/DVD/CD-RW/DVD-RW Installation in La Puente

Internal/External Device Installation in La Puente

Data Migration in La Puente

Wireless Networking in La Puente

Preventive Maintenance in La Puente

Optimization in La Puente

Personal Technician Service in La Puente

Monthly Maintenance Plan in La Puente

Drive Imaging in La Puente

Other Services in La Puente

Tutoring in La Puente

Telecommuting in La Puente

All prices subject to change. Call for services not listed. i.e. Software Installation, Motherboard Installation, Screen Replacement.

A $49 service fee is applied to each on-site service for travel and diagnosis. Hardware is not included in any of these services.

E-Geniuses does not assume liability for data corruption or loss at any time. Customer must backup data prior to service call. E-Geniuses is not a reseller of computers, parts or accessories. Returns for all products purchased and installed for clients is the responsibility of the client and the reseller of that product. E-Geniuses is only responsible for the delivery and installation of that product. Parts can only be returned to the reseller if within the seller’s return policy. Charges for the visit and reinstallation will be incurred by the client. If a part is found defective during the initial installation the E-Geniuses will only charge for the extra visit, but not for the additional installation. E-Geniuses assumes no responsibility for the products purchased on the client’s behalf.

*Any additional visits are $49 per visit and each additional hour is also $49.

**Payment options for Monthly Maintenance Plans include: $19 a month if pre-paid for 6 or more months; $20 a month if paid monthly through PayPal; $25 a month if paid monthly through check or money order. Avast home an optional install.

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Repairs in La Puente

Virus and Spyware Removal in La Puente

Reinstallation of Operating System in La Puente

New Computer Setup in La Puente

Upgrades in La Puente

Memory Installation in La Puente

Hard Drive Installation in La Puente

CD/DVD/CD-RW/DVD-RW Installation in La Puente

Internal/External Device Installation in La Puente

Data Migration in La Puente

Wireless Networking in La Puente

Preventive Maintenance in La Puente

Optimization in La Puente

Personal Technician Service in La Puente

Monthly Maintenance Plan in La Puente

Drive Imaging in La Puente

Other Services in La Puente

Tutoring in La Puente

Telecommuting in La Puente

All prices subject to change. Call for services not listed. i.e. Software Installation, Motherboard Installation, Screen Replacement.

A $49 service fee is applied to each on-site service for travel and diagnosis. Hardware is not included in any of these services.

E-Geniuses does not assume liability for data corruption or loss at any time. Customer must backup data prior to service call. E-Geniuses is not a reseller of computers, parts or accessories. Returns for all products purchased and installed for clients is the responsibility of the client and the reseller of that product. E-Geniuses is only responsible for the delivery and installation of that product. Parts can only be returned to the reseller if within the seller’s return policy. Charges for the visit and reinstallation will be incurred by the client. If a part is found defective during the initial installation the E-Geniuses will only charge for the extra visit, but not for the additional installation. E-Geniuses assumes no responsibility for the products purchased on the client’s behalf.

*Any additional visits are $49 per visit and each additional hour is also $49.

**Payment options for Monthly Maintenance Plans include: $19 a month if pre-paid for 6 or more months; $20 a month if paid monthly through PayPal; $25 a month if paid monthly through check or money order. Avast home an optional install.

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Repairs in La Mirada

Virus and Spyware Removal in La Mirada

Reinstallation of Operating System in La Mirada

New Computer Setup in La Mirada

Upgrades in La Mirada

Memory Installation in La Mirada

Hard Drive Installation in La Mirada

CD/DVD/CD-RW/DVD-RW Installation in La Mirada

Internal/External Device Installation in La Mirada

Data Migration in La Mirada

Wireless Networking in La Mirada

Preventive Maintenance in La Mirada

Optimization in La Mirada

Personal Technician Service in La Mirada

Monthly Maintenance Plan in La Mirada

Drive Imaging in La Mirada

Other Services in La Mirada

Tutoring in La Mirada

Telecommuting in La Mirada

All prices subject to change. Call for services not listed. i.e. Software Installation, Motherboard Installation, Screen Replacement.

A $49 service fee is applied to each on-site service for travel and diagnosis. Hardware is not included in any of these services.

E-Geniuses does not assume liability for data corruption or loss at any time. Customer must backup data prior to service call. E-Geniuses is not a reseller of computers, parts or accessories. Returns for all products purchased and installed for clients is the responsibility of the client and the reseller of that product. E-Geniuses is only responsible for the delivery and installation of that product. Parts can only be returned to the reseller if within the seller’s return policy. Charges for the visit and reinstallation will be incurred by the client. If a part is found defective during the initial installation the E-Geniuses will only charge for the extra visit, but not for the additional installation. E-Geniuses assumes no responsibility for the products purchased on the client’s behalf.

*Any additional visits are $49 per visit and each additional hour is also $49.

**Payment options for Monthly Maintenance Plans include: $19 a month if pre-paid for 6 or more months; $20 a month if paid monthly through PayPal; $25 a month if paid monthly through check or money order. Avast home an optional install.

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