Business Services
Business Services
Small and Mid-Sized Businesses should receive the same level of service that large corporations receive. If you rely on the stability of your network for your business, you understand the need for the system to work. Downtime can result in lost clientele and must be prevented.
The big companies have in-house IT Departments, but the cost might not be feasible for your particular business. The IT Guy who works on the side may work for small start-ups and mom and pop shops, but your company might need someone more reliable when there is an emergency. Lucky for you there is another alternative. E-Geniuses offers services exclusively to small and mid-sized businesses that gives them the reliability and response times of an in-house IT Department with the cost of the friendly IT Guy.
Regardless of your industry, we can work with you to ensure the integrity of your network’s speed security and stability. We can make sure that your computer systems enable your employees to be more efficient by enabling them to effectively use their computers for:
- Creating Documents
- Printing Documents or Pictures
- Storing Business Information
- Online Banking
- Accounting/Bookkeeping
- Proprietary Software Applications
- Data Backups
- Database Management
- Invoicing/Payroll (QuickBooks)
- Sharing Documents
- Collaborating
- Customer Relationship Management
- Calendar (Scheduling)
- Monitoring their Personal Productivity
- Time Logging (Clocking In/Out)
Take a look at our Personal Technician and Telecommuting Plans.
Preventive Maintenance
Optimization
Bring your computer back up to speed up with our registry cleaning, virus removal, spyware removal, device or software conflict resolution, start-up optimization, disk reliability tests and system tweaking services.
Always have an E-Geniuses Technician you can call to solve your needs. This service includes the Monthly Maintenance Service Plan, one on-site visit and one hour of included service per month. This is like having your own Personal IT department.* Fixing computer problems as they happen is a time consuming task, why not delegate it to a Genius.
Monthly Maintenance Plan
Have the piece of mind that your computer system will remain in optimal working condition due to monthly scans, updates and optimization. All work is done over the Internet via a secure connection by an E-Geniuses Technician. A high-speed Internet connection is required.** Virus protection is something everyone needs, but true protection can only be a reality with preventive measures such as having the most up-to-date virus removal software, spyware removal software, operating system patches, and a Computer Genius looking out for you. Identity theft is a reality, but it is preventable. Let an E-Geniuses Maintenance Technician ensure that your PC, Mac, Desktop, Laptop/Notebook are up to speed.
Drive Imaging
In the event that your computer crashes, ensure that your important data is saved securely. In addition to saving your files, backups will enable you to restore your computer system to its previous state. We create an exact copy of your system so that your settings and software will be transferred as well! Drive data recovery can be very costly and should be prevented. Drive imaging is also useful for data migration to another computer. Drive imaging is a backup method that can prevent having to reconstruct data if you need computer repairs. Online backup is recommended as an extra layer of prevention.
Other Services
Drive Imaging
One-on-one tutoring means no more having to read through frustrating user manuals. We will work with you directly to show you exactly want you want to learn. Online tutoring is performed via high speed Internet connection. An online tutor can connect to client’s computer in order to see and instruct in real-time!
Implement a telecommuting package to suit your needs. This program includes step-by-step consultation, installation and maintenance by an E-Geniuses technician.
All prices subject to change. Call for services not listed. i.e. Software Installation, Motherboard Installation, Screen Replacement. A $49 service fee is applied to each on-site service for travel and diagnosis. Hardware is not included in any of these services. E-Geniuses does not assume liability for data corruption or loss at any time. Customer must backup data prior to service call. E-Geniuses is not a reseller of computers, parts or accessories. Returns for all products purchased and installed for clients is the responsibility of the client and the reseller of that product. E-Geniuses is only responsible for the delivery and installation of that product. Parts can only be returned to the reseller if within the seller’s return policy. Charges for the visit and reinstallation will be incurred by the client. If a part is found defective during the initial installation the E-Geniuses will only charge for the extra visit, but not for the additional installation. E-Geniuses assumes no responsibility for the products purchased on the client’s behalf.
*Any additional visits are $49 per visit and each additional hour is also $49.
**Payment options for Monthly Maintenance Plans include: $19 a month if pre-paid for 6 or more months; $20 a month if paid monthly through PayPal; $25 a month if paid monthly through check or money order. Avast home an optional install.
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