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E-Geniuses 100% Problem-Solved Guarantee

An Ounce of Prevention is Worth a Pound of Cure

Why We Offer Maintenance Plans

Most computer service companies focus on one-time fixes. They look for one-time customers instead of long-term clients. Many computer service and repair businesses do not care if a customer comes back to them or whether they refer them to others. Most computer repair businesses try to make the most profit possible in one business dealing with the customer. What computer users want is for their computers to be running properly. What many computer repair businesses want is for computer users to have problems with their computers. They obviously do not have the same interests.

E-Geniuses has a different philosophy. We believe that if we can keep a client’s computer running well at all times, they will be glad to refer their friends and family to us. We know that if they need service in the future, they will be more than willing to come back to us to do it. Why? We like to think it is because of our high level of service and client first mentality. It could be because our services offer the most value to the client. Keep in mind that we do not need to offer the 30% discount to our Monthly Maintenance Clients in order for them to use our services again, we’re confident that they would use our services regardless. We do it because we want to show that E-Geniuses’ interests are aligned with our clients’. We are happy to reward loyal clients by going the extra mile for them to show them that we appreciate them.

Monthly Maintenance Plan

Benefits of an E-Geniuses Monthly Maintenance Plan

Preventive Maintenance
Services are Performed Remotely
Regular Virus and Spyware Scans
Event Log is Checked for Potential Problems
Error Messages are Analyzed and Prevented
System Recommendations based on Client Needs
Low Monthly Cost
30% Discount on Most Additional Services
Priority Service
Identity Theft Protection
Virus Removal
Spyware Removal
Remote Support
Discounts on Onsite Repairs

Please see Comparison Chart for more details >>

This plan is recommended for home users who want the peace of mind that their computer hardware and software will be setup with optimal security. No more worrying about error messages and slow laptops caused viruses and spyware. Proper maintenance can prevent costly computer repairs. We offer support for Windows XP, Vista and Mac OSX.

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Personal Technician Plan

Benefits of an E-Geniuses Personal Technician Plan

Group of Technicians Assigned to Your Business
Same-Day Service Included at No Additional Charge
Time Allocated for Each Computer or the Entire Network
Low Hourly Rate for Additional Hours
30% Discount for Computers which are not on the PT Plan
Data Backup and Security
Monthly Updates
Regular Scans for Viruses and Spyware
Identity Theft Protection
Virus Removal
Spyware Removal
Remote Support
Included OnSite Repair

Please see Comparison Chart for more details >>

This plan is for owners of small to mid-sized businesses that need IT Support but they do not necessarily need an in-house IT Department. When systems fail, revenue is lost when employees have to explain to clients that, “our computers are down.” Fast response times that are expected from an in-house IT department are unattainable when relying on the “IT Guy” who helps “on the side.” What you need is a company that can provide same-day responsiveness without the high costs of an in-house IT Department.

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